View Chrome Os device details

As an ambassador, you can observe details about the Chrome OS devices in your domain in the Google Admin console. You tin can run across the user of each device and review information, such equally serial number, enrollment date, and terminal synchronization. You tin likewise create organizational units to apply settings to dissimilar groups of devices.

Encounter device details

  1. From the Admin console Home page, go to Devices and then Chrome.

  2. Click Devices.

Download a listing of devices

Y'all can download a list of your Chrome OS devices as a CSV file. The maximum number of devices that y'all can export to CSV is xx,000.

  1. From the Admin console Habitation page, go to Devices and then Chrome.

  2. Click Devices.
  3. To show all devices, bank check the Include all organizational units box. Otherwise, select a kid organizational unit of measurement.
  4. (Optional) Utilize filters to search for specific devices. For details, run into Filter by condition.
  5. At the summit right, click Consign devicesDownload.
  6. Click Download.
    A link appears in the superlative right, under Your tasks.
  7. Click the link to go the listing.
  8. Use Google Sheets, or your preferred spreadsheet software, to open the CSV file. For details, see Import information sets & spreadsheets.

Listing of device details exported

Proper noun Description
deviceId Device ID
serialNumber Serial number
model Hardware model
lastPolicySyncMs Last recorded date (UNIX Epoch time, milliseconds) that device synchronized with policy settings
osVersion Chrome OS version
orgUnitPath Organizational unit
provisionStatus Provisioning status
annotatedAssetId

Custom field: Asset ID

Size limited to 1KB

annotatedUser Custom field: User
annotatedLocation

Custom field: Location

Size limited to 1KB

annotatedNotes

Custom field: Note

Size limited to 1KB

ethernetMacAddress Ethernet MAC accost
macAddress Wi-Fi MAC address
autoExpirationMs Date (UNIX Epoch fourth dimension, milliseconds) of Machine Update Expiration (AUE)
meid Mobile equipment identifier
platformVersion Platform version
firmwareVersion Firmware version
lastDeprovisionMs Last recorded date (UNIX Epoch time, milliseconds) that device was deprovisioned
deprovisionReason Reason why device was deprovisioned
mostRecentActivity Last recorded date (UNIX Epoch fourth dimension, milliseconds) of the most recent device activity and duration of session (in seconds)
mostRecentUser The latest user'due south user ID
wifiSignalStrength Wi-Fi signal strength (dBm)
volumeLevelPercent Book level (every bit a percentage)
cpuUtilizationPercent CPU in apply (every bit a percentage)
memoryUsageByte Memory in use (bytes)
diskSpaceUsageByte Deejay space in use (bytes)
kioskApp Kiosk app ID and version
lanIpAddress LAN IP address
wanIpAddress WAN IP address
lastIpAddressUpdateMs Last recorded appointment (UNIX Epoch time, milliseconds) that LAN and WAN IP addresses were reported
bootMode Boot mode
tpmFirmwareVersion Trusted Platform Module (TPM) firmware version

Notation: No values are exported for lastReportMs and manufactureMs, even though they appear in the CSV file and spreadsheet.

About the devices page

On the Chrome devices page, you tin see the following details for each of your users' Chrome Os devices.

Field Description
Series number Device serial number. Click Serial Number to see general information well-nigh the device. To encounter the serial number before signing in to the device, printing Alt+V​.
Status Displays whether or non the device is in utilize, for example Provisioned or Deprovisioned.
Asset ID The administrator-annotated asset identifier. To see the ID and the Chrome OS version number, press Alt+V before signing in to an enrolled device. Yous can also see the ID on the chrome://policy page. You can update this field manually in the Custom fields department or during enrollment with the Asset identifier during enrollment characteristic.
Online Status A light-green circle means that the device is online and working correctly. Learn more than nearly device states. This field only applies to organizational units that are set up to contain car-launched kiosk devices.
Enrollment time Appointment and fourth dimension the device was registered with your domain.
Final policy sync Engagement and fourth dimension the device was last synchronized with the policy settings in the Admin console.
User Initially populated with the user who first enrolled the device. You tin edit the field later auto population.
Location Address or location of the device. You can edit this field.
Notes Used for special data about a device. Yous can utilize this field to customize searches.
Management mode Specifies whether the device is managed past deject or Microsoft Active Directory.
OS version policy compliance

Indicates whether the device'due south Os version is in compliance with the Os version specified past your organization'southward policy. Value is checked and updated every iii hours. Possible values:

  • Compliant:Device version matches or alee of version set by organization'southward policy
  • Pending update:Device is pending reboot to apply the update
  • Not compliant:Device version is behind version set by organization policy
  • Unknown: 'Device Land Reporting' policy is not enabled or policy cannot be computed due to transient fault

Device details

Click the series number of whatsoever device to see device details. On the left, you lot can choose to move, disable, deprovision,  clear user profiles, or remotely access a device. If the device is an autolaunched kiosk, y'all can too choose to reboot, capture logs, accept a screenshot, ready the volume on the device.

Reset devices

As an admin, you can reset devices to reassign them from one person to another in your arrangement. For example, you might want to reassign a device when an employee leaves or movement a device from i student to some other.

When you lot reset a device, you can clear user profiles, which removes all user profiles and data from the device merely keep the device'due south enrollment land and device data, such every bit network profiles.

Or, you can perform a factory reset which removes all information including user profiles, device policies, and enrollment data. Devices are restored to factory state. If forced re-enrollment is turned off, users can utilise the device without re-enrolling it into your account.

The articulate user profiles command stays valid for up to 180 days, and the factory reset command stays valid for upward to 5 years. This helps to ensure that the commands complete, even if devices are temporarily offline or unavailable. If there is already an existing awaiting command, subsequent commands are queued for the device. Queued commands might include reboot, fix book, take screenshot, upload logs, then on. If a control remains stuck in pending for too long, connect the affected devices to the net and reboot them. If you keep to have issues with a stuck command, contact support.

View device details

Note: Some fields might not be filled in, depending on whether y'all enabled device land reporting.

Hardware and Bone

Field Description
Model Make and model of the device.
Serial number Device serial number.
MEID / IMEI Mobile equipment identifier. A unique number that identifies the device if it has cellular or mobile capabilities. For CDMA devices this will be MEID. Other cellular devices will report IMEI. A user needs to sign in to the device for you to see the MEID on the Devices page.
Management mode Specifies whether the device is managed by deject or Microsoft Active Directory.
Wi-Fi MAC Media admission command address. A network address that's assigned to the device for a Wi-Fi connection. A user needs to sign in to their device in club to run into the MAC accost on the Devices page.

Ethernet MAC

Media access control address. A network address that's assigned to the device for an Ethernet connection. A user needs to sign in to their device in club to run into the MAC accost on the Devices page.

Chrome version Version of Chrome that the Chrome OS version is based on.
Platform version Version of Chrome Bone that the device is on.
Firmware version Version of the device firmware.
TPM firmware version Version of the device Trusted Platform Module (TPM) firmware.
Kicking way Specifies whether the device is in developer style or verified mode.
Last Os update Date and time the device'southward OS was last updated.
Last OS update bank check Date and time the device terminal checked to see if new Bone updates were available.
Last reboot Appointment and time the device was last restarted.

Update condition

Electric current update status. Possible values:

  • No update available—Device is upwardly to date.
  • Update downloading & applying—Update is in progress.
  • Update pending reboot—Device is awaiting reboot to apply the update.

To encounter update status info, you need to turn on device state reporting. For details, read about the Device reporting setting.

Channel version Target device'south Bone version gear up by your organization's policy.

OS version policy compliance

Indicates whether the device's Os version is in compliance with the Os version specified past your organization'south policy. Value is checked and updated every iii hours. Possible values:

  • Compliant—Device Bone version is the same or newer than the required version set by organization policy.
  • Pending update—Device is awaiting reboot to employ the update.
  • Not compliant—Device Os version is earlier than the required version set by organization policy.
  • Unknown—The Device state reporting setting is turned off or policy cannot be computed due to transient error.
Enrollment time Date and fourth dimension the device was registered with your domain.
Directory API ID Directory API ID used for the unique device. This ID is different from the asset ID or series number.
Automobile-update expiration Month and year of device's Auto Update Expiration (AUE).

Device type

Specifies whether the device is a Chrome OS device arranged with a Chrome Enterprise upgrade or a standalone Chrome Bone device with an upgrade.

  • Enterprise upgrade (bundled)—Chrome OS device arranged with Chrome Enterprise Upgrade
    Enterprise upgrade (standalone)—Standalone Chrome Os device with standalone Chrome Enterprise Upgrade
    Education upgrade (arranged)—Chrome Os device bundled with Chrome Instruction Upgrade
    Education upgrade (standalone)—Standalone Chrome Os device with standalone Chrome Educational activity Upgrade

Custom Fields

To edit any of these fields, click Edit Edit.

Field Description
Asset ID Unique ID of the device.
User Username that starting time enrolled the device to the domain (automatically populated).
Location Address or location of the device.
Notes Used for special information related to a device. You can use the information afterwards when searching for devices.

System activity and troubleshooting

Setting What it monitors

Recent action

Shows action on the device, when it was last used and for how long, in the last 30 days. The times and dates shown are based on the device'due south time zone.

To see recent activity info, you need to plough on device state reporting. For details, read well-nigh the Device reporting setting.

Contempo users

Lists the last users of the device. Kiosk and guest sessions are not reported. E-mail addresses for unmanaged users are non displayed. Instead, they brandish as User not managed by your domain.

To see contempo users info, you demand to turn on tracking recent device users. For details, read most the Device reporting setting.

Only keeps the 100 most recent users.

Wi-Fi indicate forcefulness

Wi-Fi betoken strength of devices.

Wi-Fi information is non reported for the sign-in screen earlier users sign in or for users who sign in with a Google Account exterior of your organisation, such as a personal Gmail account.

Book level

Book level (%) of devices in kiosk manner.

CPU utilization

How much CPU (%) the device is using.

CPU temperature

Temperature of each CPU core, in Celsius (oC).

Memory usage

How much memory (% and GB) the device is using.

Disk space usage

How much deejay space (% and GB) the device is using.

Kiosk app info

Not bachelor for devices that are running managed guest sessions.

App proper name and version number.

IP addresses

Date and fourth dimension that the LAN and WAN IP addresses for the device were final reported. The time and date are based on the device'southward fourth dimension zone.

IP address information is not reported for the sign-in screen before users sign in or for users who sign in with a Google Account outside of your organization, such as a Gmail account.

LAN—The wired or wireless network that the device is connected to. Sometimes, you tin apply this to locate the verbal floor and edifice the device is in.

WAN—The unique IP address that the device is connected to the Internet with.

Organisation logs

Shows organization logs that were automatically captured from kiosk devices. Logs are captured and uploaded every 12 hours. Logs are stored for a maximum of 60 days. The latest 100 logs are available to download.

To see organisation log info, you lot need to turn on system log upload. For details, read about the Enable System Log Upload setting.

Only keeps the terminal 30 days history.

Tip: Use Log Analyzer to examine the system logs.

Screenshots

About contempo screenshots of devices, in reverse chronological social club.

Click a blue link to view the screenshot.

Only keeps the last xxx days history.

Remotely monitor devices

On each device'south page, you can use the post-obit settings to remotely monitor devices. For details on monitoring kiosks, see Monitor kiosk health.

Device actions

Action Description

Motility

When y'all enroll devices, they automatically get in the top-level organizational unit. Click Move and choose the arrangement that you want to movement the device to.

Reset Remotely deletes data from devices. You tin can remove all user profiles and data from the selected device only keep the device's enrollment state and device data, such every bit network profiles. Or, you can completely wipe it, removing all data including user profiles, device policies, and enrollment data. For details, see Reassign a device to a unlike user.
Disable Disable a device then no one can use it. For example, if it's lost or stolen. For details, run into Repair, repurpose or retire Chrome Os devices.
Deprovision Deprovision devices that are no longer being used in your organization, so that you're no longer managing them. For details, see Repair, repurpose or retire Chrome Os devices.
Capture  logs

For devices that accept enabled device organisation log upload

Triggers a new upload of device attributes and logs for devices. Logs are stored in Organisation logs, nether System action and troubleshooting. Yous'll see a bulletin when the device attributes are successfully uploaded.

Remote desktop

Starts a remote session to a device. For details, see Access Chrome Bone devices remotely.

Reboot

Only available on kiosk devices

Restarts the Chrome Bone device if information technology'south been running for at to the lowest degree 10 minutes.

Take a screenshot

Just available on kiosk devices

Takes a screenshot of the device'southward screen and stores it in Screenshots, nether Organisation activeness and troubleshooting. .

If a screenshot fails, you'll encounter a message with one of the post-obit error codes:

  • 0—Generic failure.
  • 1—Screenshot failed because user input was detected.
  • 2—Failed to get screenshots. For case, there is no screen connected to the device.
  • iii, 4—Failed due to server mistake.
  • 5—Failed due to client mistake.
  • six—Failed because the upload URL is invalid.

Note: Devices that are in kiosk way and have had user input (for instance, mouse or keyboard movements within a kiosk session) are non eligible for screenshots until the device is restarted. Then, the device must autolaunch into a kiosk app for screenshots to work.

Set up book

Only available on kiosk devices

Remotely sets the book level for managed devices in kiosk mode.

Use the slider to select the volume level and click Set volume. In the top right, under Your tasks, you'll see a notification when the volume is successfully assault the device.

Searching

On the Devices page, click the heading of a column to sort past different criteria. Yous tin can apply filters to search for specific devices.

Search for devices

  1. (Optional) To search all organizational units, cheque the Include all organizational units box on the left.
  2. Click Add a filter and select the field to search.
  3. Enter your search criteria and click Apply.
  4. (Optional) To search multiple fields, add a filter for each field, enter search criteria, and click Use.

Filter by condition

Yous can filter the devices to see all that are provisioned, deprovisioned, disabled, or suspended.

  1. On the master listing folio, click Status.
  2. From the menu, select a condition and click Apply.

Y'all tin can see all devices that accept the specified status. You tin can also view all devices.

Search within a specific field

To search only in a specific field (for case, to search for a specific user), you add a filter for that field and enter search criteria. Apply the post-obit guidelines for each field.

Serial Number

Enter the serial number of the device that you're searching for and click Utilise. For instance, to search for the 12345abcdefg series number, enter 12345abcdefg.

Partial serial number searches are supported, as long equally you enter at to the lowest degree iii characters in the serial number.

Asset ID

Enter the asset ID. For case, to lucifer the partial nugget ID 1234, enter 1234.

Enrollment time

To view devices that were enrolled with the management server betwixt a specified range of days, enter a start and end engagement and click Apply.

Terminal policy sync

View devices by when they last synced with Google's device management server. To search a specified date range, enter a first and end engagement and click Apply. To see the devices that synced on a specific day, enter the same solar day in both fields.

User

Enter a username and click Apply. For example, if yous enter Tom Sawyer, the search returns all devices where the username includes Tom or Sawyer.

Location

To view all devices at a single location, enter the location and click Utilise. For example, to friction match Seattle, enter seattle.

Notes

To search for devices with a specific note assigned to them, enter text that yous expect to detect in the notation. For case, to match loaned from John, enter loaned from john.

WiFi MAC Address

Enter the address without spaces or colons. Partial accost matching is not supported. If multiple devices report the same address to the Admin console, the search returns all of them. For example, to search for devices with WiFi MAC 6C:29:95:72:4C:50, enter 6c2995724c50.

Ethernet MAC Accost

Enter the address without spaces or colons. Partial address matching is not supported. If multiple devices report the aforementioned address to the Admin console, the search returns all of them. For example, to search for the device(s) with Ethernet MAC E8:EA:6A:xv:79:81, enter e8ea6a157981.

Contempo user

Enter a user's electronic mail address equally the argument. For case, to search for all devices that admin@solarmora.com recently signed in to, enter admin@solarmora.com or admin.

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